One player has posted on Discord the response from Support. Sending in additional tickets may just move you to the back of the queue.

There is a queue for ticket response, so be patient. If you have received an ingame notice that your account has been transferred, send a ticket to Support on the website for your region (links below). Keep Your Account Safeīe sure to review our tips to keeping your account safe.There is a hacker that is transferring accounts to the RU server, possibly in order to sell therm there. Each case differs from the next and requires time to investigate and return all missing goods. We would like to remind you that we cannot guarantee a full recovery of all missing items, but we'll do our best to return anything you've lost.

Check in-game to see if anything in your account is missing, and report it in your support ticket. In your ticket to Customer Service, describe the situation in detail, including everything you have already done to secure your account. We also strongly recommend that you update your security question. Log into World of Tanks to see if an intruder made any changes, and contact Customer Service. It is also possible that the intruder contacted Customer Service to change the associated email address, so you'll need to verify that you are who you say you are. Once you've recovered and secured your email account, update your World of Tanks password. Recover Your Game Account and Keep It Safe

Regularly change the password to your email account.

Once you've recovered your email account, follow the instructions below: If your email has been compromised, contact your email provider's customer service to recover the email account. It's important to confirm that your email account hasn't been compromised, or else your game account, password and 'secret question change' notifications could have also been compromised.

Our Customer Support team will help you solve any issues with your account. You can get your account back safe and sound. What To Do If Your Account Has Been Stolen Stay Calm

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